After you have applied
How your case is processed and when you will receive a decision.
Recently edited : 6. November 2024When will you receive the decision letter?
The case processing time is approximately 4 months.
How to use the application portal
Application results
You will be notified when we have processed the application and the decision letter is ready. We use a digital mailbox. If you want the decision letter to be sent there, you must create your own digital mailbox (difi.no). You will also find a copy of the decision letter in the applicant portal.
Do you have questions?
If you have questions about your application, you can send a message to the case officer when you are logged into the applicant portal. You can write a message when the status of the application has been set to “case is being processed”. Use the “Ask a question” function under “My messages”. You can also write a message to the case officer three weeks after you have received the decision letter.
Appealing a decision
You have a right to appeal within three weeks after you have received the decision. If you have questions about your decision or about how to appeal, you can send a message to your case officer in the applicant portal until the deadline for appeals expires. Read more about appeals.